Terms and Policies
Shipping and Billing Addresses Any customers with separate shipping and billing addresses are subject to a follow up contact. If no contact can be made, the order will be cancelled. Please be aware it is YOUR responsibility to notify us of any address changes. If you change your address in your customer dashboard you STILL need to notify us of the change via email.
Payment Methods
We accept Visa, Master Card, Discover, and American Express if you wish to charge your purchase. We are currently not accepting Paypal.
Terms and Conditions Overview
This website is operated by Appalachian Axeworks. Throughout the site, the terms "we", "us" and "our" refer to Appalachian Axeworks. Appalachian Axeworks offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
Appalachian Axeworks and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. PLEASE read them carefully.
Disclaimer
You must be 18 or older to order from Appalachian Axeworks.com
Appalachian Axeworks sells knives and related merchandise (collectively, the "Merchandise") only to individuals who can legally purchase and own such items in the particular jurisdiction where they reside. Your purchase of Appalachian Axeworks Merchandise, whether in person, by telephone, by mail, by fax, or over the Internet, legally binds you and your heirs, assigns, transferees, and personal representatives as follows:
Release, Assumption of Risk, And Waiver of Liability and Indemnity Agreement
When you order and purchase Merchandise from Appalachian Axeworks, you represent that you are of legal age to purchase the Merchandise ordered and that the Merchandise can be purchased and owned in your country, state, county, and/or city of residence. By offering Merchandise for sale, Appalachian Axeworks does not represent or warrant that any specific purchaser may legally purchase, own or possess the Merchandise ordered. Check your local laws! Knives and related Appalachian Axeworks Merchandise may be dangerous, even deadly, if used improperly, negligently, and/or illegally. When you purchase Merchandise from Appalachian Axeworks, you agree that you will use the purchased Merchandise in a safe and legal manner, consistent with all applicable laws, recognized safety rules, and good common sense. You further agree that you will train and supervise minors in the use of Appalachian Axeworks Merchandise and that you will take such steps as may be reasonably necessary or required by applicable law to keep Appalachian Axeworks Merchandise out of the hands of minors in the use of Appalachian Axeworks and untrained and/or immature individuals. When you purchase Merchandise from Appalachian Axeworks, you agree to assume all risks related to and/or arising from your ownership and use of the Merchandise and agree to indemnify and hold Appalachian Axeworks harmless from any and all claims brought by any person or entity against Appalachian Axeworks related to and/or arising from your ownership and/or use of the Merchandise.
Receipt of Goods
You must notify us via email within 24 hours if you do not receive your package as expected.
Return Policy
If you are not satisfied with your purchase you may notify us within 3 days of receipt for a refund of the cost of the purchase. Return charges are not refundable.
The item must be returned in the same condition as received and must be shipped fully insured via any common carrier. Most custom knives are guaranteed by the makers we represent, and most factor knives carry the manufacturer's warranty. We do not guarantee the durability of natural handle materials (such as bone, ivory, wood, pearl etc.) or the reaction of any material to water and air (rust, oxidation, etc)
If an item needs to be returned due to our error, we may offer a full refund including shipping at our discretion. Any condition visible in our product pictures is considered to be disclosed and does not constitute an error or omission on our part.
Contact us before sending any item back as a return. All returns must be insured. Returns must be mailed to:
Appalachian Axeworks
14 Vista Ave.
Thurmont, Md 21788
Condition of Items Sold
We strive to describe the features and condition of the products we sell as accurately as possible. We are not responsible for slight variations in measurement, color, degree of defect (e.g light scratch versus a scratch). Any remedy for an unintentional error in a description, pricing, or availability is at our discretion.
Pricing Policy
Every product and price featured on this website has undergone strict editing procedures. However, errors may occur. Appalachian Axeworks reserves the right to void any incorrect pricing or product information.
Privacy Policy
Appalachian Axeworks is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party (excluding UPS, FedEx, and the United States Postal Services) without your prior approval. By submitting an order you agree that we may provide UPS, FedEx, and the United Stated Postal Service with enough information to create a shipping label and notify you by email shipping information. Appalachian Axeworks does not sell, trade, or rent your personal information to others.
Shipping and Billing Addresses Any customers with separate shipping and billing addresses are subject to a follow up contact. If no contact can be made, the order will be cancelled. Please be aware it is YOUR responsibility to notify us of any address changes. If you change your address in your customer dashboard you STILL need to notify us of the change via email.
Payment Methods
We accept Visa, Master Card, Discover, and American Express if you wish to charge your purchase. We are currently not accepting Paypal.
Terms and Conditions Overview
This website is operated by Appalachian Axeworks. Throughout the site, the terms "we", "us" and "our" refer to Appalachian Axeworks. Appalachian Axeworks offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
Appalachian Axeworks and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. PLEASE read them carefully.
Disclaimer
You must be 18 or older to order from Appalachian Axeworks.com
Appalachian Axeworks sells knives and related merchandise (collectively, the "Merchandise") only to individuals who can legally purchase and own such items in the particular jurisdiction where they reside. Your purchase of Appalachian Axeworks Merchandise, whether in person, by telephone, by mail, by fax, or over the Internet, legally binds you and your heirs, assigns, transferees, and personal representatives as follows:
Release, Assumption of Risk, And Waiver of Liability and Indemnity Agreement
When you order and purchase Merchandise from Appalachian Axeworks, you represent that you are of legal age to purchase the Merchandise ordered and that the Merchandise can be purchased and owned in your country, state, county, and/or city of residence. By offering Merchandise for sale, Appalachian Axeworks does not represent or warrant that any specific purchaser may legally purchase, own or possess the Merchandise ordered. Check your local laws! Knives and related Appalachian Axeworks Merchandise may be dangerous, even deadly, if used improperly, negligently, and/or illegally. When you purchase Merchandise from Appalachian Axeworks, you agree that you will use the purchased Merchandise in a safe and legal manner, consistent with all applicable laws, recognized safety rules, and good common sense. You further agree that you will train and supervise minors in the use of Appalachian Axeworks Merchandise and that you will take such steps as may be reasonably necessary or required by applicable law to keep Appalachian Axeworks Merchandise out of the hands of minors in the use of Appalachian Axeworks and untrained and/or immature individuals. When you purchase Merchandise from Appalachian Axeworks, you agree to assume all risks related to and/or arising from your ownership and use of the Merchandise and agree to indemnify and hold Appalachian Axeworks harmless from any and all claims brought by any person or entity against Appalachian Axeworks related to and/or arising from your ownership and/or use of the Merchandise.
Receipt of Goods
You must notify us via email within 24 hours if you do not receive your package as expected.
Return Policy
If you are not satisfied with your purchase you may notify us within 3 days of receipt for a refund of the cost of the purchase. Return charges are not refundable.
The item must be returned in the same condition as received and must be shipped fully insured via any common carrier. Most custom knives are guaranteed by the makers we represent, and most factor knives carry the manufacturer's warranty. We do not guarantee the durability of natural handle materials (such as bone, ivory, wood, pearl etc.) or the reaction of any material to water and air (rust, oxidation, etc)
If an item needs to be returned due to our error, we may offer a full refund including shipping at our discretion. Any condition visible in our product pictures is considered to be disclosed and does not constitute an error or omission on our part.
Contact us before sending any item back as a return. All returns must be insured. Returns must be mailed to:
Appalachian Axeworks
14 Vista Ave.
Thurmont, Md 21788
Condition of Items Sold
We strive to describe the features and condition of the products we sell as accurately as possible. We are not responsible for slight variations in measurement, color, degree of defect (e.g light scratch versus a scratch). Any remedy for an unintentional error in a description, pricing, or availability is at our discretion.
Pricing Policy
Every product and price featured on this website has undergone strict editing procedures. However, errors may occur. Appalachian Axeworks reserves the right to void any incorrect pricing or product information.
Privacy Policy
Appalachian Axeworks is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party (excluding UPS, FedEx, and the United States Postal Services) without your prior approval. By submitting an order you agree that we may provide UPS, FedEx, and the United Stated Postal Service with enough information to create a shipping label and notify you by email shipping information. Appalachian Axeworks does not sell, trade, or rent your personal information to others.